Terms & Conditions
REDIMP Games TAX ID: PL5471958834
All prices on this site include VAT, where appropriate. The cost of shipping is included in products you purchase.
If you have any suggestions or comments we would be delighted to hear from you, please email us using the email form which can be found under the "Contact Us" section.
REDIMP Games reserve the right to refuse any order at their discretion. The customer will be informed by email when this occurs.
Orders are accepted exclusively via the http://store.redimpgames.com. After placing order in shop, the customer receives an e-mail indicating its adoption, and the start of delivering process. Performance of the order begins:
- in the case of payment on delivery - after the store sends to the customer an e-mail confirming the order
- in the case of payment by bank transfer and via PayPal - at the moment of reaching money transfer. This is a confirmation, that you have paid for an order in this store,
In each order we attach a receipt or invoice.
The customer may cancel the order by sending an e-mail to firstname.lastname@example.org
Customer may not cancel order that have already been sent, but it may be canceled by refusing to receive it from post office..
All prices are given in Polish zloty and include value added tax (based on polish law). The price of each product is valid at the time of confirmation order by the customer. We reserve the right to change the prices of goods on offer, incorporate new products to offer an online store, carry and cancel promotions on our website or make changes in content of online store..
For each order, shipping costs are added in accordance with the information on the Shipment and costs site. Delivery of goods shall be selected by the customer in the right step of buying process..
The customer can choose the following forms of payment for ordered products:
Please note that invoices/orders not paid within 3 days will be canceled.
The customer is responsible for entering their Address and Post Code correctly and for arranging collection from the Courier if they are not in when delivery is attempted. We will notify you when items are returned to us as the Courier has been unable to deliver.
Delivery Schedule REDIMP Games generally despatch orders four business day where products are in stock, it may take up to 10 business days where products are not in stock. If a longer time period is required we will notify
You may cancel orders purchased in our store for any reason within 10 days from the date of delivery. In this case, product have to be returned in unchanged state.
REDIMP Games guarantees return of payment in an amount equal to the price of products. Money will be refunded within 7 working days to the bank account selected by the buyer. The cost of returning goods is not refundable..
All products available in the shop are covered by manufacturer's warranty.
In case of any inconsistency of product elements with the order, or when the product is damaged, customer can send complaint.To do this, you should send information with the description of an incident to the e-mail: email@example.com. In this e-mail, you should select the number of order and thoroughly describing the problem. Complaints are dealt with within 14 days.
The client does not bear any costs related with the return of defective product. In this case, with the return of the cost of purchased product, customer receives back the cost of delivery of this product to him.
Defective products will be exchanged for new one, and if it is impossible (for example, due to exhaustion of release), the client can decide to: recive the equivalent price of the product, will accept a reduced price, or choose other product, available in online store.
The competent court for any disputes arising from the operation of the store is the court competent for the defendant, or the court competent for REDIMP Games registration place.
ul. Prosta 244